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TelkomselCare HD app for iPhone and iPad


4.2 ( 1832 ratings )
Productivity Lifestyle
Developer: Mobile Solution, PT
Free
Current version: 2.2, last update: 7 years ago
First release : 01 Jan 2013
App size: 6.31 Mb

Telkomsel Care is a self service application to help Telkomsel’s customer manage their account information and profile, modify the subscription data, add/remove features and give comments/ feedback.

How to use:
It’s just so simple. Log on to “customer service” menu with customer’s cell phone number and PIN. If customer hasn’t got PIN yet, just send text to 111 (kartuHALO) or 116 (SimPATI and AS), with format:
PIN(space)Date of Birth(DD/MM/YYYY)
Or retrieve your PIN through https://my.telkomsel.com

This app enables Telkomsel’s customer to get latest information about his billing, Telkomsel POIN, customer profile (PUK number), active features, etc. Customer can also manage kartuHALO package, activate various features or VAS (from basic feature to broadband activation), request to unblock his account due to finance reason, change electronic billing address, etc. Questions/ comments/feedback about Telkomsel products/services can be submit through feedback menu.